1. Information We Collect
At Solemnly Cleaning Services, we collect information you provide directly to us, such as when you create an account, request our services, or contact us. This may include:
- Personal information (name, email address, phone number)
- Service address and preferences
- Payment information (processed securely through third-party providers)
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Communicate about promotions and special offers
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: admin@solemnlycs.com
- Phone: +44 7712 274 406
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Last Updated: January 2025